How Can We Support Your Business?
In real estate, responsiveness plays a direct role in winning and retaining clients. Missed calls can mean missed showings, delayed follow-ups, or lost opportunities. We help real estate professionals stay accessible by answering calls live and capturing key details every time. Our agents follow your instructions carefully so inquiries are handled exactly the way you prefer. This ensures your clients feel valued while you stay focused on closing deals.
Residential Agents & Brokerages
We support residential real estate agents and brokerages by answering calls, capturing new leads, and relaying time-sensitive messages. Whether you’re in a showing, meeting with clients, or preparing an offer, your callers always reach a real person.
Our agents represent your brand professionally and provide a consistent first impression. Every inquiry is documented clearly so you can follow up efficiently. This helps you stay responsive without being tied to your phone.
Commercial Real Estate Teams
Commercial real estate inquiries often require accurate information and timely routing. We assist by screening calls, gathering detailed inquiry information, and directing messages to the appropriate team member. Our agents handle calls related to listings, investment opportunities, and general inquiries with professionalism and discretion.
This allows your team to respond with the right context and urgency. With us managing inbound communication, your agents can focus on negotiations and client relationships.
Incoming Inquiries & Client Communication
We manage incoming calls from buyers, sellers, and prospective clients so no inquiry is missed. Our agents gather accurate details and relay messages promptly according to your instructions. This ensures you receive complete, organized information without interruptions during your workday. Callers are always greeted by a real person who represents your business professionally. You stay responsive without needing to answer every call yourself.
Getting Started With Connections Is Simple
Step 1:
Reach out by phone or through our online form and tell us a bit about your business so we can understand your needs.
Step 2:
Our sales team will connect with you to learn more a little bit more about your business. From there, we’ll prepare a customized quote with a plan that fits your call volume and requirements.
Step 3:
Once the quote is approved, we begin building your account. Everything is tested before going live to ensure a smooth start to your service.
Frequently Asked Questions—
Do you answer calls for individual agents as well as brokerages?
Yes. We support individual agents, teams, and full brokerages. Each account is customized so your calls are answered exactly the way you want, whether you’re a solo agent or part of a larger office.
Will my callers always speak to a real person?
Yes. Every call is answered by a live, professionally trained agent. We do not use automated phone trees or voicemail systems, ensuring your clients always reach a real person.
Can you handle after-hours or weekend calls?
Absolutely. Many real estate professionals rely on us to answer calls during evenings, weekends, and holidays so no opportunity is missed when offices are closed.
How do you know what calls are urgent or time-sensitive?
During setup, you’ll define what you consider urgent, such as offers, showing requests, or time-sensitive inquiries. Our agents follow your guidelines and escalate important calls according to your instructions.
Can you follow a custom greeting or script?
Absolutely. Every greeting, message format, and instruction is fully customizable. Our agents follow your script so every caller receives a consistent, professional experience.
Can you send messages to multiple people on my team?
Yes. We can deliver messages to multiple contacts, such as team members, assistants, or brokers, ensuring everyone who needs the information receives it.
Why should I choose Connections Call Center?
With over 35 years of experience, Connections understands the importance of responsiveness in real estate. We provide reliable, professional call answering that helps you stay accessible, protect your time, and deliver a positive experience for every caller.