Yes! Connections Call Center is capable of providing international services with no additional long distance charges to our clients! We answer your lines from Canada, but you pay nothing but local calling fees for your business located in the United States!
Yes! Connections Call Center charges are based on your businesses call frequency and message requirements. We encourage your small business to grow through quality front line assistance and thus can’t guarantee that you’re fees will always stay the same, but do insure that as your fees grow so is your business!
Signing up with Connections Call Center is easy! It can be done over the phone, by fax, email or through web submission. No visit is required!
When your office is closed for the night, or when you’re unable to answer the phones you simply follow three or four step instructions on your telephone, to forward your calls to a designated Connections Call Centernumber. During that process you come through to the Connections Call Center office and your call will be answered by one of our agents. At that time, you inform the agent you are forwarding lines. All calls made to your businesses phone number will be rerouted to Connections Call Center until you take the forward off.
Message retrieval is completely up to you. Connections Call Centeruse of Startel ensures that your messages can be delivered however and whenever you would like. Messages can be sent to your pager, or as a text to your cell phone, they can be emailed, they can be faxed or they can be called over at your convenience. If you prefer we can hold your messages until you call in to retrieve them. Messages can be delivered by your preferred method periodically and upon your request, or on structured bases, whether that bases be weekly, daily or more frequently! In fact, with Connections Call Center, we don’t have to take a message at all! We can transfer all callers directly to your cell, home, or business line, if that is what you choose!
Yes! Connections Call Center answers your phone calls 24-hours a day, 365 days a year, without any exceptions!
No! No long-term contract is required when signing up for Connections Call Center services. We believe that our service speaks for itself, and good business is based on good customer service, that which we provide to you and to your clients on your behalf! We know you will stay with us so long as we provide you with the quality services you require.